• Provide exceptional service to all members and guests. E.g. greet Members, take orders and make recommendations
• Assist the F&B Service Manager in the day-to-day operations
• Maintain high levels of sanitation standards of the outlet
• Maintain exceptional knowledge and understanding of the full food and beverage menu including dietary labelling and ingredient components
• Handle minor Member concerns and escalate to the Manager / Assistant Manager where required
• Perform duties such as polishing silverware and wine glasses, arranging the tables and other assigned daily task

Working location: Central / Tai Tam

• Form 5 education level or above
• Minimum 2 years relevant working experience
• Pool Lifeguard Award or above issued by the Hong Kong Life Saving Society
• First Aid Certificate issued by the St. John Ambulance Association, Hong Kong Red Cross or Auxiliary Medical Service is preferred
• Good command of spoken English
• Good customer service skills

• Ensure smooth daily operation of the swimming pools
• Maintain a safe and clean environment in the swimming pools and pool area
• Monitor water quality and sanitation level of the pool area by conducting periodic checks
• Conduct regular checks of the equipment to make sure they are in order and functioning properly
• Handle Members/Guests’ enquiries in a courteous and efficient manner and report Guest complaints or problems to supervisors if no immediate solution can be found 
• Assist in Club events including but not limited to pool parties and swimming meets
  
  Working location: Tai Tam (Transportation allowance applies)

• Experience is not required
  無需經驗

• Sort and stock clean operating equipments
  分類和庫存清潔的操作設備
• Clean the work stations, and dish washing equipments, maintaining the cleanliness and tidiness of the surrounding areas
  清潔工作站和洗碗設備，保持周圍環境的整潔
• Clean kitchen utensils
  清潔廚房用具
• Collect garbage
  收集垃圾

Working location: Tai Tam (Transportation allowance applies)
工作地點: 大潭 (有交通津貼)

• High school diploma or GED; 8 + years’ experience in food and beverage. Restaurant / hotel food and beverage experience and a thorough understanding of restaurant service with exceptional food and beverage knowledge is preferred
• Fluency in spoken and written in English and spoken Cantonese 
• Excellent leadership skills, organized, time management skills and detail oriented 
• A true desire to understand and anticipate the needs of others in a fast paced environment 
• A flexible approach to problem solving and working with others 
• Previous experience as an Assistant Restaurant Manager or Restaurant Supervisor preferred 
  
  Working location: Central 

• Handle member concerns efficiently and empower employees to deliver excellent customer service
• Foster effective communication with kitchen staff and maintain a collaborative environment among team members
• Ensure timely attendance and adequate staffing, reporting any shortfalls due to absenteeism or lateness
• Maintain and exceed service standards, training the team on standard operating procedures (SOPs) and overseeing service delivery from welcome to farewell
• Complete administrative and operational tasks timely, seeking improvements in business and service standards
• Build strong relationships with members, Board of Governors, and committee members
• Ensure cleanliness, safety, and compliance with regulations in outlet areas, logging any issues accordingly
• Manage billing processes and ensure accurate order entry in accordance with procedures
• Recognize and commend team excellence, participating in training and meetings as needed
• Assist the outlet manager with financial oversight and support the operational team during peak periods

• Diploma holder or above in Mechanical/Electrical Engineering/Building Services or Building related disciplines
• Minimum 5 years relevant experiences preferably in commercial and office building with 2 years at supervisory Level
• Hands on experience on maintenance contracts administration and renovation/fitting out project are preferable
• On-site experience is preferred, conversant with current regulations and statutory requirements in Hong Kong
• Holder of related license on electrical Installations and other building services preferred.
• Experience on BEAM/LEED standard certification is a benefit
• Good command of written and spoken English and Chinese
• Self-motivated with good co-ordination and interpersonal skills

Working Location: Tai Tam

• Manage/Supervise technical services team at the clubhouses
• Work with the property management team to deliver high quality technical support to the properties
• Support the Club events and activities
• Set up of Preventive Maintenance Programs and ensure/monitor smooth delivery of such programs
• Assist in technical services related tendering preparation and analysis
• Manage, coordinate and supervise fitting-out/renovation/other alternation and addition works of the building
• Prepare and work on environmental friendly/sustainable measures or program for the long term benefit of the building

• Holder of Level 3 WSET / Court of Master Sommeliers or equivalent Sommelier qualifications. Complete knowledge of wine pairing, wine list, and cocktail and beverage menus of wine industry
• A minimum 3-4 years relevant experience in 5-star International Hotel, Private Club or Restaurant
• A good level of spoken and written English and spoken Cantonese
• Good organizational skills and detail oriented
• Good interpersonal skills and excellent service delivery
• Good physique, able to stand at least 9 hours in restaurant areas; lift over 50 pounds on an intermittent basis; able to bend, stoop lift, reach, push, pull, twist, walk, crouch, and squat

Working location: Central 

• To work closely with the Outlet Management team and members
• Assist the Outlet Managers and teams on day-to-day operations
• Support and work with the ADFB on beverage promotions and promoting beverage sales to drive budget requirements and member trends
• Maintain a comprehensive knowledge of the wine list and beverage offerings ensuring members and guests are advised of the most appropriate wine for their meal and budget. Documenting members preferences for the greater team knowledge
• Work closely with the ADFB to achieve the Club’s Mission Statement, Guiding Principles and Service Standards into the operation and ensure the primary objective of maintaining high standards of operation
• Maintain a comprehensive knowledge of the wine list and beverage offerings ensuring guests are advised of the most appropriate wine for their meal and budget 
• Ensure that the Beverage operations and Service standards are consistent to the Club’s policies and procedures
• Provide services that exceed member expectations, handling escalated beverage concern where required
• Provide training to service colleagues on the wine list and successful pairings. Contribute to ongoing wine knowledge and training. Attend department external trainings and scheduled briefings and meetings as required

• Higher Diploma or Degree in Housing / Facilities Management or related disciplines
• Minimum two years of related progressive experience and/or training
• Facility Management certification is preferable
• Good written and spoken English and Chinese language skills

• Respond to the Club inquires and concerns. Ensure timely and quality service delivery to the club. Follow up with other department to ensure customer satisfaction
• Oversee the operation with the team to ensure maintenance, housekeeping, security, gardener and linen service are delivered in compliance with the SLA and SOP to achieve the KPI targets
• Conduct regular inspections to ensure the operation is in alignment with company standards
• Assist in the preparation of annual facilities budget, forecasts and contracts
• Review and maintain service reports and agreements and manage external contractors and vendors
• Monitor the planned preventive maintenance programme

Working Location: Tai Tam